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EFX PRO – Empire FX FAQs

General Platform Information

EFX Pro Web Trader is a cutting-edge online trading platform powered by Match Trade Technologies, designed to provide users with direct access to financial markets and manage their trading activities.

Yes, as a web-based platform, EFX Pro Web Trader is designed to be accessible from any device with an internet connection and a compatible web browser, offering flexibility for traders on the go.

EFX Pro Web Trader supports trading across a wide range of financial instruments, which typically include Forex, CFDs on indices, commodities, and energies.

No, EFX Pro Web Trader is a purely web-based platform, meaning you do not need to download or install any software. You can access it directly through your web browser. Simply click https://platform.empirefx.com to start trading.

Account Management

Your current account balance is prominently displayed on the platform's interface, providing real-time updates of your available funds.

Key account metrics such as equity and margin levels are clearly presented on the EFX Pro Web Trader interface, allowing you to monitor your account status at a glance.

Deposits are typically managed through a dedicated section within the https://my.empirefx.com/ client portal.

Withdrawal requests are processed securely through your broker's integrated client area, accessible from or linked to the EFX Pro Web Trader environment.

Trading Functionality

To place a new market trade, select the desired instrument, typically find the 'New Order' or 'Buy/Sell' panel, enter the desired volume, and then click the 'Buy' or 'Sell' button to execute at the current market price.

To place a pending order, select your instrument, open the order window, choose 'Pending Order' as the type, then specify the entry price (e.g., Buy Limit, Sell Stop), volume, and optionally set expiry, Stop Loss, and Take Profit levels before placing the order.

Yes, the platform includes dedicated tools for easily adjusting the volume of your trades before execution.

To modify an order or position, locate it in your 'Trade' or 'Open Positions' tab. You can typically right-click on the order/position and select 'Modify' or double-click it to open the modification window, where you can adjust Stop Loss, Take Profit, or pending order entry prices.

For an open position, you can add or modify Stop Loss and Take Profit levels by double-clicking the position in your 'Trade' tab, or right-clicking and selecting 'Modify.' Enter your desired values in the respective fields and confirm.

To close an open trade, navigate to your 'Trade' or 'Open Positions' tab. You can usually click the 'X' icon next to the specific position, or right-click the position and select 'Close Position' to execute a market close.

EFX Pro Web Trader typically supports various order types, including market orders, pending orders (Buy Limit, Sell Limit, Buy Stop, Sell Stop), and associated Stop Loss and Take Profit orders, to give you comprehensive control over your trades.

Yes, EFX Pro Web Trader provides real-time, streaming price quotes for all available financial instruments.

Orders are designed for rapid execution, leveraging Match Trade Technologies' robust infrastructure to ensure minimal latency.

Charting Tools & Analysis

The platform offers advanced charting capabilities, including various chart types (candlestick, bar, line), multiple timeframes, and a range of technical analysis tools.

Yes, EFX Pro Web Trader allows users to configure and customize their chart preferences, including colors, display elements, and indicator settings, to suit their analytical style.

Absolutely. EFX Pro Web Trader typically comes equipped with a comprehensive library of popular technical indicators to aid in your market analysis.

Chart timeframes can be easily changed using the dedicated timeframe selection tool located on the charting interface.

Yes, the charting module provides various drawing tools, including lines, shapes, Fibonacci tools, and more, for conducting detailed technical analysis.

While not explicitly detailed, most advanced web traders allow users to save their preferred chart templates and layouts for quick access and consistent analysis.

EFX Pro Web Trader provides a dedicated section to view 'Top Movers,' highlighting instruments with significant price changes, helping you spot potential trading opportunities.

News updates are integrated directly into the EFX Pro Web Trader platform, providing timely market information to help inform your trading decisions.

Viewing History & Reports

To view your detailed trading history, navigate to a dedicated 'History,' 'Portfolio,' or 'Account History' tab within the platform. Here you can see all closed trades, deposits, and withdrawals.

Yes, the trading history section typically allows you to filter transactions by date range, financial instrument, and other relevant criteria for easy review.

You can download your Trading history report and filter your trading history based on either instrument, date, price, etc., as desired.

Technical Aspects & Support

Security is paramount. EFX Pro Web Trader employs robust encryption and security protocols to protect your data and trading activities.

If you encounter any technical issues, it is recommended to contact your broker's support team directly, as they are equipped to assist with platform-related inquiries.

The web trader is quite intuitive. We are continuously working to provide detailed tutorials or guides on our website to help you navigate and utilize all the features of EFX Pro Web Trader.

Please reach out to support via [email protected] or through our phone number 0793 333 333

Further detailed technical documentation, if available, would be provided by your specific broker, often linking back to the core documentation provided by Match Trade Technologies.